Friday, January 14, 2011

SBL-CDM-00221: No Upgrade Components were selected.

Applies to:


Siebel Tools - Version: 7.7.1 [18306] and later   [Release: V7 and later ]
z*OBSOLETE: Microsoft Windows 2000

Product Release: V7 (Enterprise)

Version: 7.7.1 [18306]

Database: Oracle 9.2.0.4

Application Server OS: Microsoft Windows 2000 Server

Database Server OS: Microsoft Windows 2000 Server



This document was previously published as Siebel SR 38-1406181641.

Reviewed for relevance Aug 20,2010.


Symptoms


SBL-DAT-00225, SBL-DAT-00235, SBL-DAT-00498, SBL-CDM-00211

Hello,

we are not able to export/import string messages.

Tools > screens >
system administration > strings

On some computers, we are not able to export (pressing
the "export messages..." button bring up the pop up where you decide the file format, but
pressing "export" doesn't do anything). But this is not generalized.

When we are able to
create an export, we are unable to import it.
Messages that we get are:

"Unable to
import message associated with key 'BFHP0001'(SBL-CDM-00211)

'Translate' is a required
field. Please enter a value for the field.
(SBL-DAT-00498)"

The translate field is
indeed filled with the value 'Y'. If we delete the entry "BFHP00001" then the error occurs for
another record.

Or we also get this error

"Unable to import message associated with
key 'The file %s is not of the correct type or format.
'(SBL-CDM-00211)

Value too long
for field 'Translate' (maximum size 1).(SBL-DAT-00235)"

While the field exists and is set
to 'Y'...

Can you please help?

Kindly find attached two sample export files.



Cause


The was was determined to be a product defect when importing strings with carriage returns.

Solution




DESCRIPTION:



Import of smt files containing strings with carriage return fails.



SYMPTOMS:



Start Tools

Select Screens > System Administration > strings

Create new record with carriage return in message text field.

Export record as smt file

Import smt file will show error:

Unable to import message associated with key '0'(SBL-CDM-00211)

The value entered in field Message Area of buscomp Message Def does not match any value in the bounded pick list PickList Message

Area.(SBL-DAT-00225)



or with 2 CR in the text:

Unable to import message associated with key 'ddd '(SBL-CDM-00211)

Value too long for field 'Translate' (maximum size 1).(SBL-DAT-00235)



with 3 cr:



'Translate' is a required field. Please enter a value for the field.

(SBL-DAT-00498)



SOLUTION:



Change request: 10479016 Can not import message string with carriage return.

It is actually not possible to import smt files containing carriage returns.

To workaround this behavior, please use .rc or .odf format for string map export/import.



I have also logged enhancement request 12-NNR23Q: It should be possible to migrate string messages to message categories.



The Siebel bookshelf 7.7 (Using Siebel Tools Version 7.7 page 29) indicates that the message strings are only for Siebel internal use.

For Siebel 7.8 and above, please see the documentation for Symbolic Strings.





Siebel Technical Support



Additional keywords: S_MSG , strings , server messages




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