Wednesday, October 3, 2012

SBL-ICF-00010: The value ""%1"" was not found.





Applies to:


Error Message Area:Installation and Configuration Utility - ICF

Version:Siebel 8.1


Purpose


This document is intended to provide cause and corrective action
information about Siebel Error Message SBL-ICF-00010: The value ""%1""
was not found.


Scope


This document is informational and intended for any user.


SBL-ICF-00010: The value ""%1"" was not found.



Explanation


The user input value cannot be resolved.


Corrective Action


Please check the format of the input value.










Applies to:


Siebel System Software - Version: 7.7.1 [18306] and later   [Release: V7 and later ]
z*OBSOLETE: Microsoft Windows 2000

Product Release: V7 (Enterprise)

Version: 7.7.1 [18306] NLD

Database: Oracle 9.2.0.4

Application Server OS: Microsoft Windows 2000 Advanced Server SP 2

Database Server OS: IBM AIX 5L 5.2



This document was previously published as Siebel SR 38-1463475578.



Symptoms


SBL-ICF-00010After a clean install of the Siebel Enterprise and the database server we cannot use the
Synchronize (GUI-empty applet) and via SRVRMGR (sync comps-Synchronize is not available). Certain
components are loosing connection.






Cause


Configuration/ Setup


Solution



Message 1


For the benefit of other users, the customer installed Siebel 7.7.1 in
base ENU with NLD language pack and could not view any components on the
Administration – Server Configuration ^ Enterprises ^ Synchronize tab.
Reviewing the log files found repetitions of the following error in the
SynchMgr files:

SisnTcpIp    SisnSockInfo    3    0    2004-08-23 18:58:11     2036:
[TCPIP-server] bind() to INADDR_ANY:49152 failed for sd=744 (err=10048 |
Address is already in use (TCP/IP address/port).)



Summary:



The “SisnTcpIp SisnSockInfo    3 0 2004-08-23 18:58:11 2036:
[TCPIP-server] bind() to INADDR_ANY:49152 failed for sd=744 (err=10048 |
Address is already in use (TCP/IP address/port).) “ error message
indicates the Siebel Server is attempting to assign a port to a Siebel
Object Manager but fails as each port it tries is already being used.
Further research found there were network and security configuration
issues surrounding this deployment. These network settings were
interfering with the Siebel Application Server resolving the name of the
Siebel Gateway Server to the machine. The following resolved this
Service Request:



1.    Uninstalled the Siebel environment as per FAQ 1985: How do users
completely uninstall Siebel 2000 or Siebel 7 Server installation On My
Oracle Support





2.    Installed the Siebel Gateway, Server and Database Server at 7.7
with ENU Base and NLD language pack ensuring that “localhost” is used
for the Siebel Gateway Server name during the Siebel Server
configuration.   Please note, during the Siebel Gateway configuration,
the Siebel Gateway Server cannot be called “localhost” so enter the
machine name instead.



3.    Patch the installation to 7.7.1



4.    Execute the omdefs.dat instructions for NLD as stated in the
Planning Global Deployments ^ Deployment Scenarios for Installing
Multiple Languages on Siebel Servers ^ Scenario 3. The command is run
through the srvrcfg utility which is in the siebsrvr/bin directory.



5.    Bring up the Siebel Mobile Web Client and navigate to the On the
Administration – Server Configuration ^ Enterprises ^ Synchronize tab
and select the Synchronization button



Regards,



Siebel Technical Support



Keywords: [TCPIP-server] bind() to INADDR_ANY:49152 failed for sd=744
(err=10048 | Address is already in use (TCP/IP address/port).), install,
7.7.1, components, missing, synchronize, Synchronize is Not Available










Applies to:


Siebel CRM - Version: 8.0.0.2 [20412] to 8.0.0.4 [20417] - Release: V8 to V8
Information in this document applies to any platform.



Symptoms


We are getting following error in sw_cfg_util.log when running Production test Upgrep process:

(icutil.cpp (125) err=3604490 sys=0) SBL-ICF-00010: The value "ENUinstalledFlag" was not found


Cause


Oracle Technical Support could reproduce the reported behavior for the following upgrade paths:

Siebel version 7.0.4 SIA to version 8.0 SIA
Siebel version 8.0 SBA (eBusiness - Horizontal release) to version 8.0 SIA

Change Request 12-1NALVY1 was created to address the reported behavior.


Solution


For the benefit of other readers:

This behavior affects Siebel
versioni 8.0.0.2 only. Considering that there are any outstanding
defects affecting the UpgRep process which are fixed in Siebel version
8.0.0.2, a workaround for the time being is to run the upgrade using
Siebel version 8.0.0.1 patch instead.

Actually, based on the
fact that the failure occurs when trying to generate the
master_upgxxx_prod_xxx.ucf files, you can create those files; apply the
patch 8.0.0.2; and then launch the database upgrade process.

So another possible workaround is:

1
- run the Siebel Database Configuration Wizard using Siebel version 8.0
or 8.0.0.1 to produce the master_upgrep_prod_xxx.ucf and
master_upgphys_prod_xxx.ucf files

2 - apply the Siebel version 8.0.0.2 patch

3 – Manually launch the database upgrade process using the UCF files from step 1

On AIX the command would be:

srvrupgwiz /m master_upgxxx_prod_xxx.ucf

You
can find more information in the Siebel Database Upgrade Guide >
Upgrading the Siebel Database > Starting the Siebel Upgrade Wizard.

The matter has been addressed on Siebel version 8.0.0.5 or later.








Applies to:


Siebel System Software - Version: 8.0 [20405] and later   [Release: V8 and later ]
Siebel CRM - Version: 8.0 [20405] to 8.1.1 [21112]   [Release: V8 to V8]
z*OBSOLETE: Microsoft Windows 2000

Product Release: V8 (Enterprise)

Version: 8.0 [20405]

Database: Oracle 8.1.7.4

Application Server OS: Microsoft Windows 2000 Advanced Server

Database Server OS: Microsoft Windows 2000 Advanced Server



This document was previously published as Siebel SR 38-3293866261.



***Checked for relevance on 05-Apr-2011***



Symptoms


We are currently in the process of setting up a Siebel 8.0 environment
for a trial upgrade, and the Siebel Server install fails. We have
investigated this on Supportweb and found SR # 38-3254994631. We have
actioned the recommendations in that SR, and we still have the problem.



The error message is exactly the same as SR # 38-3254994631.


Cause


Missing language pack installation media.


Solution


For the benefits of other users:



log.txt reported the following error.



(7/03/2007 16:04:24), Setup.product.install, Utility, err, unable to
launch: "C:\DOCUME~1\DATKEQ\LOCALS~1\Temp\1\LRE2.tmp\bin\java.exe
-Dtemp.dir=C:\DOCUME~1\DATKEQ\LOCALS~1\Temp\1 -cp
D:\sea80\siebsrvr\bin\setup.jar run -args LANG=ENU VISIBILITY=ENTERPRISE
REPEAT=FALSE MODE=LIVE
MODEL_FILE=D:\sea80\siebsrvr\admin\siebel_server_sia.scm" error code:
"-1"(SBL-STJ-00152)



Upon reviewing siebns.dat and sw_cfg_util.log, it was found that



1) siebns.dat does not have any VersionString set (supposed to have
value like 8.0 [20405] ENU etc), and all the language components are
missing.



2) sw_cfg_util.log for Siebel Server showing error during setup OM language menu.



GenericLog    GenericError    1    0000050745ee0514:0    2007-03-08 14:53:00    Executing step: SetupOM$$DeployedLanguage$$

GenericLog    GenericError    1    0000050745ee0514:0    2007-03-08 14:53:00    Executing step: SetupOMenu

GenericLog    GenericError    1    0000050745ee0514:0    2007-03-08 14:53:00    Failed during Execution, err: 5506021



3) sw_cfg_util.log for Gateway reported version missing issue.



GenericError    1    0000085945ee0d20:0    2007-03-07 16:48:57    Executing step: CreateEntSIA

GenericLog    GenericError    1    0000085945ee0d20:0    2007-03-07 16:48:58    Executing step: SetEntVertical

GenericLog    GenericError    1    00000b7045ee0d20:0    2007-03-07
16:48:58    (icutil.cpp (125) err=3604490 sys=126) SBL-ICF-00010: The
value "SiebelVersion" was not found

Solution:



The above finding indicated that customer is missing the language pack
installation media and thus advised to verify the installation image and
source (jar) files downloaded. Once the correct language pack media
downloaded and image created, a new installation performs successfully.



Thank you, 


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